Privacy Policy

This privacy policy outlines how Elanium Properties Ltd, trading as Elanium Properties (company number 15491967), utilizes and safeguards any information you provide when using the website www.elaniumproperties.co.uk.

Company Information:

Name: Elanium Properties Ltd (2024)

Registered Office Address: 20 Wenlock Road, London NG1 7GU

Contact Email: enquiries@elanium-properties.co.uk

Elanium Properties is dedicated to protecting your privacy. Should we request information that identifies you while using this website, it will be handled in accordance with this privacy statement.

Elanium Properties reserves the right to update this policy periodically by revising this page. We encourage you to review this policy regularly to stay informed of any changes.

Information We Collect

We may collect and process the following information:

• Name
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

How we use your Information

The information we collect is utilized for the following purposes:

• Internal record keeping
• Improving our products and services
• Sending promotional emails regarding new services, special offers, or other information we believe may be of interest to you, using the email address you have provided
• Contacting you periodically for market research purposes via email, phone or mail
• Customizing the website according to your interests

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Your consent
• The performance of a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Public interest
• Legitimate interests pursued by us or a third party

Data Retention Period

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

User Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request to restrict the processing of your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at enquiries@elanium-properties.co.uk.

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file that seeks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notify you when you visit a specific site. Cookies enable web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used, helping us analyze data about web page traffic and improve our website to tailor it to customer needs. We use this information solely for statistical analysis, after which the data is removed from the system.

Overall, cookies assist us in providing a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie does not grant us access to your computer or any information about you, beyond the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if preferred. However, this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.

Data Transfer

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected.

Data Protection Officer

If you have any questions or concerns about our use of your personal data, you can contact our Data Protection Officer at: enquiries@elanium-properties.co.uk

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

Children’s Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such data.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@elanium-properties.co.uk
• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
• You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to enquiries@elanium-properties.co.uk.

If you believe any information, we are holding on you is incorrect or incomplete, please write to or email us at enquiries@elanium-properties.co.uk. We will promptly correct any information found to be incorrect.

Effective Date: 19^th July 2024

Elanium Properties Ltd